RSS Feed
News
Nov
7
Americable notice of outage: Provider Maintenance - (10-11 November 2019)
Posted by Brad Shows on 07 November 2019 11:29 AM

Dear Americable Customers,

Americable’s service provider in the U.S. will be conducting maintenance work on their circuit equipment providing our digital cable TV feeds from the United States.  As a result, we will experience a loss of the circuit which will affect our digital programming coming from the United States.

During the below maintenance window, we expect the circuit to be out for approximately 30 minutes.  Since we have not been given exact times the outage, the exact outage time is not known and will occur within the times below.   This outage will affect LIVE programming immediately once it occurs and then our time shifted programming will be affected 10 hours later.  All locally received satellite programming (17 channels and all AFN Channels) are not impacted by this maintenance. 

Maintenance Time:

Start:  10 November 2019, Sunday 0000 JST

End:   11 November 2019, Monday 0400 JST

Outage will occur in Japan as indicated above for LIVE channels - Ch. 120, 122, 143, 208, 216-223, 510, 520, 522, 618 and 901-950.

Time shifted feed channels will be affected during this window:

1000 to 1400 Monday 11 November 2019 in Japan

Time shifted channels  include:  Ch. 121 123-134, 136-138, 140, 141, 145-152, 155, 156-158, 209-212, 215, 224, 225, 228, 229, 231-236, 238, 309-313, 521, 523-525 527, 531-534, 536-538, 540, 541, 545, 547, 550, 556, 709, 710, and 713.

Affected Customers: All Americable Cable TV Customers

Maintenance Type:  Americable U.S. service provider maintenance

The outage will not affect Internet Services at all.  It will also not impact the locally received satellite channels listed below:

All AFN Channels          CNN Japan                   Fox Japan                     TFC

Commander's Ch          CNN Headline News      EWTN                           TCM

Weather Ch                   GMA                             Fox Business                AXN                

Cartoon Network           GMA Life                      BBC World                    Nat Geo                       

We apologize for the inconvenience and appreciate your patience. If you have any questions about this circuit outage please call 241-2288 and press 2 during the recording.

Sincerely,

Americable


Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako Fusion