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Americable system maintenance for Iwakuni and Sasebo - (9 January 2019)
Posted by Mo Hawkins on 02 January 2019 09:23 AM

Dear Customers,                                        

 

Americable is working on expanding our network to accommodate the higher bandwidth support for our customers. This is being done in a three phase roll out. The first phase was completed on 18 December 2018. The second phase will be to expand the capacity of our firewall which doubles its bandwidth capacity. The second phase is scheduled for 9 January 2019 in this notice. The final phase will be the expansion of our provider circuit also doubling its capacity. The final phase is scheduled for 22 January 2019. Both Iwakuni and Sasebo bases are affected by this maintenance and will benefit from the change being made.

 

During this maintenance, all customers in Iwakuni and Sasebo will experience an interruption of Internet service. Cable TV service will also be affected at Iwakuni. As always, this maintenance is necessary to improve our network and to keep systems up to date in order to offer the best possible service to our customers.

 

Maintenance time:

Start: 9 January 2019, Wednesday 00:05 JST

End:  9 January 2019, Wednesday 06:00 JST

 

Affected Customers:       Iwakuni and Sasebo Americable customers

 

Maintenance type:

Network routing equipment replacement

 

Iwakuni and Sasebo Customers will experience an interruption of Internet Service during this maintenance.  Iwakuni Customers will experience an interruption of cable TV Service during this maintenance.  We do not anticipate the services to be out the entire time for each location. Once systems are stable service will be restored. Please do not adjust your computer or TV equipment settings during this period.

 

We apologize for the inconvenience and appreciate your patience.  If you have any questions about this outage please call 241-2288 and press 2 during the recording.

 

Regards,

Americable Intl Japan, Inc.


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