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Many customers who happen to get issued a 10.x.x.x IP address from Americable experience an issue with the Xbox one that gives them a "Strict NAT" error. Below is a link to help resolve the issue. http://forums.xbox.com/xbox_forums/xbox_support/f/9/...
Yes. The Motorola voice terminal supports IPSEC and PPTP, the most common VPN protocols.
Yes. You may use a router but you are responsible for its configuration and setup. Please see our router support page for policy and assistance.
Yes, you sure can! Please see our detaled setup instructions for MAC operating systems.
1. Connect the (provided) Ethernet cable into one of the 4 ports on the back of the modem and the other end to your PC. 2. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Type http://192.168.0.1 into the address box and press Ente...
1. Connect the (provided) Ethernet cable into one of the 4 ports on the back of the modem and the other end to your PC. 2. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Type 192.168.0.1 into the address box and press Enter. The ...
No, Americable does not provide Proxy Servers.
Americable does not prohibit the use of broadband and wireless routers; however we do not support the configuration of such devices on our system. The router has to be able to recieve its IP address using the dhcp protocol. This link will give you some...
If you plug a USB 2.0 device into a USB 1.1 port, Windows XP will display a warning message indicating that it will drop back to the slower data transfer speed. (USB 2.0 clocks in with a data transfer speed of 480 Mbits/second to USB 1.1's 12 Mbits/second...
For Customers with .net accounts: Setup your favorite HTML application to use FTP SERVER location ftp://ftp.americablejapan.com or ftp.americablejapan.com username = username@americablejapan.net    (your control panel login ex: ys123456) ...
Yes, you can, but not with the cable modem alone. If you purchase of a router, you can connect more than one computer and game console to the Internet.
Company policy prevents us from using any other cable modems except those provided by Americable. One reason for this policy is that modems, like computers have software versions. We maintain all cable modems with the latest version software to ensure...
Intel Pro 100 Ethernet drivers can be found at: All Products: http://downloadfinder.intel.com/scripts-df/Product_Search.asp?Prod_nm=intel*pro*100 Intel Pro 100 PCI operating system selection: http://downloadfinder.intel.com/scripts-df/Product_Fi...
MAC OS 8 and above configuring for Motorola cable modem. Click > Control Panels > TCP/IP. For CONNECT VIA: select ETHERNET or BUILT-IN ETHERNET. For CONFIGURE:select USING DHCP SERVER. Leave Client ID blank. Go to EDIT, Select USER...
Many clients who enable the privacy Service with this software do not configure it properly. This blocks them from the Internet and the PC gets a 169.x.x.x IP cause it cannot reach the dhcp server. The link below is the MISS user guide: http://us.mcafe...
My computer keeps pulling a 169.254.x.x IP address, the modem has been reset and power cycled and the computer is still getting the same IP address, how do I correct this?Disconnect the Coax cable from the modem and restart it. Once the "Receive" light be...
Steps to upload your personal web page using Cpanel: 1. First login to your Control Panel with the url http://americablejapan.com/cpanel using your login username (account number) and password log in. 2. You are now logged into the control panel of ...
No. This is a best-effort service. Actual speeds are dependent on various conditions such as network congestion, capacity of computers and routers, loading of servers, etc. It is not possible to give a guarantee of actual speeds for this service.
Try adjusting your streaming settings. Netflix by default will come in Auto which means if the video is HD quality, it will use the data amount for HD which is about 3 Gb an hour, 7 Gb for 4k streaming. Setting it to Low is 300 Mb an hour while Medium ...
Because our system is an "always on"system if your computer is turned on and connected to the modem it is vulnerable to attacks and viruses. Pressing the "standby" button on the top of the modem will disconnect the computer from the modem, but will allow ...
The "Stand by" LED illuminates when the "Stand by" mode is engaged on the SB5100 SURFboard cable modem. The "Stand by" button disconnects communications between the cable modem and the computer connect to it, while the modem remains active on the cable ...
First, let's explain what an IP address is. An Internet Protocal Address or IP address for short, is like your computer's phone number. Without it, your computer wouldn't be able to connect to the Internet. Every computer, tablet, smart phone, and Inte...
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